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Reservation Policy

  • Check-In time is 01 pm and Check-Out Time is 11 a.m.

  • If our Check-in/out timing does not suit your holiday program, kindly inform us about the same. Necessary room allotments can be arranged on prior information, subject to availability, and may be chargeable by us directly.

  • Cancellation or Alteration in bookings is entertained. But prior information is required at least a week before your Check-In date. Kindly also refer our Reservation/Cancellation or Amendment Policy.

  • Please carry a valid government issued photo identity and address proof with you for Check-In Procedure. PAN Card is not accepted as a valid Identity Card.

  • We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservation contains or is resulted from a mistake or error.

  • We may charge compulsory gala dinner supplement on Christmas / New Year’s event or other festive periods. The needs to be cleared separately.

Cancellation Policy

  • Cancellations made 15 days or more before check in date will be free.

  • Cancellations made 2 to 15 days in advance will incur 1 night charge as retention.

  • Cancellation made within 48 hours of check in or No show will incur 100% charge.

  • In case of a full refund on cancellation, there will be a deduction of approximately 10% as payment processing charges.

Note : Above are the cancellation rules but we will put our best possible efforts to waive/minimize the cancellation charges.

Amendment Policy

  • Amendments will be treated as cancellation.

  • Any refund will take at least 15 days to process.

Reservation Policy

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